This page provides information required under Japan's Act on Specified Commercial Transactions (Specified Commercial Transactions Act) for transactions conducted through the Marketra website.
Company Name: MARKETRA CC LLC
Business Name / Service Name: Marketra
Representative / Person Responsible: VĂN HOÀNG BÙI
Principal Business Address:
1401 Pennsylvania Ave, Suite 105A, PMB 70849
Wilmington, Delaware 19806
United States
Customer Support: Customer Support
Website: Marketra
Website: https://marketra.cc/
For customer inquiries, please contact us through the customer support channel provided on our website.
Marketra operates a digital marketplace and technology platform offering digital products and services, including software, source code, website templates, themes, plugins, scripts, UI kits, design assets, developer tools, SaaS products, AI-powered tools, and other digital resources.
The availability of individual products and services may vary by product, seller, region, and applicable terms.
The price of each product or service is displayed on the applicable product or checkout page.
Unless otherwise stated, the displayed price represents the amount payable for the applicable digital product or service.
Any applicable taxes, processing fees, or other charges will be disclosed to the customer before the transaction is completed where applicable.
For digital products and online services, no physical shipping charges generally apply.
If any additional fees, taxes, payment processing charges, or other costs are applicable to a particular transaction, such amounts or applicable calculation methods will be disclosed before the customer completes the purchase, where required.
Available payment methods may include credit/debit cards, bank transfers, digital payment methods, and other payment methods supported by our payment service providers.
Payment is generally processed at the time the customer places an order unless otherwise stated.
The payment methods available for a particular transaction will be displayed during checkout.
Digital products are generally delivered electronically.
After successful payment and confirmation of the order, purchased digital products may be made available through the customer's Marketra account, download area, email, or another electronic delivery method specified for the applicable product.
For SaaS products or online services, access is generally provided electronically after successful payment and account activation.
The applicable delivery or access timing may vary depending on the product or service.
Certain software, applications, source code, templates, plugins, or other digital products may require specific operating systems, browsers, software versions, frameworks, hardware, or other technical environments.
Where applicable, relevant system requirements and compatibility information are provided on the applicable product page.
Customers are responsible for reviewing the applicable requirements before purchase.
Due to the nature of digital products and electronically delivered services, cancellation and refunds may be subject to the applicable Refund Policy and the specific terms of the purchased product or service.
Customers should review the applicable refund and cancellation conditions before completing a purchase.
Where a refund is permitted, the refund will generally be processed through the original payment method, subject to the applicable payment provider's processing procedures.
For subscriptions or recurring services, customers may cancel future renewals in accordance with the applicable subscription terms.
If a purchased digital product is materially defective, corrupted, inaccessible, or materially different from its advertised description, customers should contact Customer Support with the relevant order information.
We may, at our discretion and subject to the applicable terms, provide a correction, replacement, alternative solution, or refund where appropriate.
Marketra may operate as a marketplace through which independent sellers offer digital products.
Where applicable, the identity and applicable terms of the relevant seller may be displayed on the product or transaction page.
The specific seller's terms, license conditions, product description, and applicable refund conditions may apply in addition to Marketra's platform terms.
Purchasing a digital product does not automatically transfer ownership of the underlying intellectual property rights.
The customer receives the applicable license or usage rights specified for the purchased product.
Customers must comply with the applicable license terms and may not reproduce, redistribute, resell, sublicense, or otherwise use a digital product beyond the rights granted by the applicable license.
Marketra is an online digital platform. We do not guarantee uninterrupted or error-free availability of the website or digital services at all times.
Temporary interruptions may occur due to maintenance, technical issues, security measures, third-party services, or circumstances beyond our reasonable control.
Purchases and use of Marketra are also subject to our applicable:
Terms of Service
Membership Terms and Conditions
Refund Policy
Privacy Policy
Acceptable Use Policy
AML/CFT Policy
Product-specific license or usage terms, where applicable
Customers may contact Marketra through the customer support channels provided on the website for questions regarding orders, digital product access, payments, refunds, subscriptions, or other matters related to the service.
We aim to respond to customer inquiries within a reasonable period.
Last Updated: September 4, 2026
MARKETRA CC LLC
Marketra – Digital Marketplace & Technology Platform
